At Organized Living, we’re committed to supporting you every step of the way — whether you're growing your business or upgrading your home. From product questions and installation support, to warranty information and replacement part orders, our dedicated team is here to help. No matter the issue, big or small, we’re just a message away.
Phone
513.277.3700 or 1.888.674.5484. 8 a.m. to 5 p.m. EST, Monday-Friday.
Organized Living
3100 East Kemper Road
Cincinnati, OH 45241
We work with Owner Developers to create Custom Project Spec Levels across your project portfolio, ensuring closet consistency, reducing change orders, and streamlining the entire process.
It’s simple—use our product spec codes or let Bid360 take care of the details for seamless specification.
Learn more about specifying closets in our CE course, How to Specify Closets for Residential Projects Without Designing.
Send us your plans and our Multifamily team will provide accurate, competitive bids to help keep your project on time and on budget.
Yes! Whether you're building new or remodeling, you can take the first step using our easy-to-use Design Tool or work directly with one of our Installing Dealers. It’s a great way to visualize your storage needs and get inspired before working with a professional.
Whether you choose to work directly with a Dealer or contact our Customer Support team, we’re happy to offer guidance. Our experts will help you with all your design questions.
First, make sure your browser is up to date. The Design Tool works best with the latest versions of Chrome, Safari, Firefox, or Edge. If you're still having trouble, try clearing your cache or switching to a different browser.
Hardware acceleration lets your browser use your computer’s graphics card to run 3D tools more smoothly. Some browsers, like Chrome, need this setting turned on for the Design Tool to work, which can be turned on in your browser settings. If you notice any slowdown, try switching to another browser.
Yes! Our closet systems are available in a variety of finishes, with accessories designed to personalize and elevate your storage—from drawers and baskets to valet rods, lighting, and more.
You can order directly at shop.organizedliving.com or through our nationwide network of Installing Dealers.
Yes! Replacement parts and accessories are available at shop.organizedliving.com.
Yes, with our Design Tool, we make it easy for your to design your dream closet yourself.
When ordering online, you can pay with a credit card, PayPal, or choose PayPal Pay Later for flexible payment options.
Delivery times vary based on your location and the items ordered, but most products ship within 3–5 business days.
Yes! Once your order ships, you’ll receive a tracking number by email so you can follow your delivery in real time.
We currently ship within the United States and Canada. International shipping isn’t available at this time.
Each product is securely packaged to ensure it arrives in excellent condition, with materials designed to protect from damage during transit.
If your order arrives damaged or incomplete, contact our Customer Support team right away through the Contact Us page. Be sure to include your order number and a brief description of the issue so we can help quickly.
You can find step-by-step installation videos for all our systems— Lifetime Ventilated, VUE, freedomRail, and Select—on our Installation Resources page.
Yes! Our systems are designed for easy installation. With our detailed guides and videos, many customers successfully install them on their own. Prefer professional help? Contact one of our Installing Dealers for assistance.
Professional installation is available through our Installing Dealers network.
Installation usually takes 2 to 4 hours, depending on your system and space. For a more accurate estimate, check with your installer or our support team.
You’ll typically need a stud finder, level, drill, screwdriver, measuring tape, and pencil. Each system’s installation guide includes a full list of recommended tools.
Yes, every order includes QR codes to our installation page, and you can also download the latest versions from our Installation Guides page.
Absolutely. Systems like freedomRail are fully adjustable, so you can reconfigure them anytime your storage needs change.
How can I become a Dealer or partner with Organized Living?
Visit our Become a Dealer page and fill out the Sign-Up form to get started.
What support do you provide to your partners?
We offer comprehensive support including a dedicated team, marketing resources, lead generation, and training materials.
Do you offer training or marketing tools for Dealers?
Yes! Our support team provides product and software training along with marketing tools to help you succeed.
How do Builders partner with Organized Living for product?
We make closets easy with Closet Selector ® — the only digital tool for contracting standard and upgrade closets throughout the entire home for our homebuyers. Simply fill out the Contact Us form, attach your floorplans, and a rep will help you launch a custom program tailored to your homes. Prefer to purchase product only? We can connect you with a trusted Dealer from our nationwide network.
How do Owner Developers partner with Organized Living for product?
We work with Owner Developers to create Custom Project Spec Levels across your project portfolio, ensuring closet consistency, reducing change orders, and streamlining the entire process.
How can Architects specify Organized Living products?
It’s simple—use our product spec codes or let Bid360® take care of the details for seamless specification.
Learn more about specifying closets in our CE course, How to Specify Closets for Residential Projects Without Designing.
How can General Contractors request a bid from Organized Living?
Send us your plans and our Multifamily team will work with our Dealers to provide accurate, competitive bids to help keep your project on time and on budget.
Can I design my own closet online?
Yes! Whether you're building new or remodeling, you can take the first step using our easy-to-use Design Tool or work directly with one of our Installing Dealers. It’s a great way to visualize your storage needs and get inspired before working with a professional.
Do you offer free design consultations?
Whether you choose to work directly with a Dealer or contact our Customer Support team, we’re happy to offer guidance. Our experts will help you with all your design questions.
I can’t get the Design Tool to load on my computer. What should I do?
First, make sure your browser is up to date. The Design Tool™ works best with the latest versions of Chrome, Safari, Firefox, or Edge. If you're still having trouble, try clearing your cache or switching to a different browser.
What is hardware acceleration, and why does the Design Tool need it?
Hardware acceleration lets your browser use your computer’s graphics card to run 3D tools more smoothly. Some browsers, like Chrome, need this setting turned on for the Design Tool to work, which can be turned on in your browser settings. If you notice any slowdown, try switching to another browser.
Are there different finishes and accessories to choose from?
Yes! Our closet systems are available in a variety of finishes, with accessories designed to personalize and elevate your storage — from drawers and baskets to valet rods, lighting, and more.
How do I place an order?
You can order directly at shop.organizedliving.com or through our nationwide network of Installing Dealers.
Can I order replacement parts or accessories?
Yes! Replacement parts and accessories are available at shop.organizedliving.com.
Can I order without working with a designer?
Yes, with our Design Tool, we make it easy for your to design your dream closet yourself.
Do you offer financing or payment plans?
When ordering online, you can pay with a credit card, PayPal, or choose PayPal Pay Later for flexible payment options.
How long does delivery typically take?
Delivery times vary based on your location and the items ordered, but most products ship within 3–5 business days.
Can I track my delivery?
Yes! Once your order ships, you’ll receive a tracking number by email so you can follow your delivery in real time.
Do you ship internationally?
We currently ship within the United States and Canada. International shipping isn’t available at this time.
How are products packaged for delivery?
Each product is securely packaged to ensure it arrives in excellent condition, with materials designed to protect from damage during transit.
What should I do if something arrives damaged or missing?
If your order arrives damaged or incomplete, contact our Customer Support team right away through the Contact Us page. Be sure to include your order number and a brief description of the issue so we can help quickly.
Where can I find installation videos?
You can find step-by-step installation videos for all our systems— Lifetime Ventilated, VUE, freedomRail, and Select—on our Installation Resources page.
Can I install the system myself?
Yes! Our systems are designed for easy installation. With our detailed guides and videos, many customers successfully install them on their own. Prefer professional help? Contact one of our Installing Dealers for assistance.
Do you offer professional installation services?
Professional installation is available through our Installing Dealers network.
How long does installation typically take?
Installation usually takes 2 to 4 hours, depending on your system and space. For a more accurate estimate, check with your installer or our support team.
What tools are required for installation?
You’ll typically need a stud finder, level, drill, screwdriver, measuring tape, and pencil. Each system’s installation guide includes a full list of recommended tools.
Are instructions included with my order?
Yes, every order includes QR codes to our installation page, and you can also download the latest versions from our Installation Guides page.
Can the system be adjusted or moved after installation?
Absolutely. Systems like freedomRail are fully adjustable, so you can reconfigure them anytime your storage needs change.
We're here to help. Whether you have product questions, need closet design help, or want to connect with an installing Dealer, we can get you the information you need. Contact us to get started!